FIREWOOD QUANTITIES

One of the biggest issues firewood buyers face is understanding the quantities of wood that are being offered for sale by firewood suppliers.

• Provide a clear indication of the cubic meters of wood being supplied and state whether the volume being sold is loose or stacked.
• Be careful to avoid selling "a tonne bag of logs" as this can be misinterpreted.
• Remember that the volume of a builders bag is variable and can range from 0.5 to 0.8 of a cubic meter.

QUALITY OF FIREWOOD

Due to the different burning properties of each species and also the impact of moisture content of the wood, it is important to provide a customer with an accurate description of the logs being supplied:

• Provide a fair description of the species (or mix) of wood being supplied.
• Indicate the maximum and minimum dimensions of the logs to be supplied
• Provide information on how long the wood has been seasoned.
• New customers may be wary of the term "seasoned" as it is not a measure of how well the wood will burn. Use a moisture meter to demonstrate the moisture content of a random log on delivery. Best practice would suggest 20% or under to be ideal but 25% is a reasonable target.

DELIVERY OF FIREWOOD

• Be very clear about where and when the wood will be delivered, the access required and the costs of any additional services (such as stacking) that are available.
• Clearly explain any delivery mileage surcharges

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